Whataburger - Gonzales (TX)

4 /5 Meighan Arnold: I stopped by the Whataburger in Gonzales and was excited to check out the new location. The staff was friendly and the burgers came out hot and made-to-order. The fresh taste lived up to what I expect from Whataburger, and the updated layout seems promising.

1 /5 Jordan C: Very disappointing experience, Staff didnt have any sort of idea what they were doing or process for getting food out. Employees in the lobby joking around while a long line of people waiting for their food. Re-evaluate your employees. waited over 30 minutes PAST the expected "ready" time on the app. only employee that had any sort of care in the world was Joshua at the register.

1 /5 Joe Pena: The service suck here I waited for 20 minutes for my food which I never got by the way got tired waiting decided to go McDonald instead

2 /5 Cathy Cruz: SLOW.... So slow, which youd expect from Whataburger at 1am when its packed but 11:15am on a Sunday? There were 15ppl in there max, including us and it took 20min for the food to come out. Apparently theyre still working the kinks out. Our order was also wrong.

1 /5 Zachary Rodriguez: Yes Ill be the first review of the new Whataburger. Ordered a strawberry shake and they told me that they would have to "change" the machine and they were pushing me to not get a strawberry shake. New building, same staff. Also manager reached out to me and offered to give me just a replacement shake. I dont know, youd think almost poisoning me with chemicals would get me something more.