Starbucks - Giddings (TX)

1 /5 Melinda Gates: I live in Giddings so this is my Starbucks location. I will not be visiting again. Seems like every time I order my coffee(i have about 3/4 different ones I order) i have a real bad stomach problem. I will not leave the house. I have had the same coffees at others locations with no stomach issues. I have even ordered out of state with no issues. My daughter visited during thanksgiving and she had the same symptoms. Maybe a dirty location? Bad ingredients? Not sure, but after years of ordering at the Giddings location I will no longer be a customer here. I tried to give you the benefit of the doubt, but happened again today. So sad that I have a Starbucks so close but not at the level of other locations.

2 /5 Angel White: I have gone to this Starbucks for a few years now. Its always been great until recently. The drink prep has gone way down in the last two weeks to a month. My drinks come with pure milk, cold foam or flavored drizzle with a splash of coffee. I keep hoping it changes but it hasnt. I started ordering a cold brew coffee with a 1/4 splash of half and half to hopefully remedy this issue myself, to no avail. I instead received, yet again, a drink with all half and half and a splash of coffee. Its unfortunate that this is the only coffee shop in town. I really hope they fix this. As far as the employees, theyre amazing! Theyre all very nice. Its just the drinks that are the issue.

2 /5 ISRAEL GUZMAN: This feedback is from 29 November 2025. The place was packed both inside and out. The line outside go around the building and the lobby was packed. The work environment immediately felt toxic, we were able to see the employees frustration. Then realized the manager was squatting behind the counter, once stand up moved to the back where she stayed there some easy 5 minutes. One of the drive through employees apologized to us and let us know someone would be with us shortly. The manager, decided to come back from whatever she was doing, took our order and disappeared again leaving 3 other customers that walk in right after us. Some of those customers were still waiting for their order to be taken as we were walking out with our orders. It is understandable that the store was short staffed, it was a Saturday and most people were traveling from the Holidays. However, in my opinion… this was the worst service we ever received BUT from The Manager. I have worked as manager before and it doesn’t matter if it is end of the month, end of shift, or if any inventory is needed; Customer Service AND EMPLOYEES support should be #1. I can understand why the environment felt toxic and why some employees looked frustrated. In my opinion, The Manager should have done a better job, Period.

2 /5 Jim Balsam: Drink was 12 minutes later than app said plus I ordered a baked good. Got there and they were out and said they havent updated their app on that item. They would not credit me, said I have to call Starbucks. Took me over an hour to get refund over phone. Never again!

1 /5 Lisa Hill: Tierra was soooooooo rude. My drink was made incorrectly and I asked for her to remake it. She told me that whoever has been making it makes it wrong. I get the same drink every day. She said well they make it wrong every day. She put all the syrup in the bottom of the cup. The drink was disgusting. I have never had someone get upset when asked to remake a drink. I was issued a refund. Worst service ever. I would have called to asked to speak with a manager but there was no number listed on my receipt.