1 /5 Builder Girl: How it should’ve gone,
Me: “ Hi, I’d like two large ice waters please…
Starbucks employee: Sure thing go ahead and grab two bottled waters and I will make 2 cups of ice for you. That’ll be $5.90”
Emma is the worst. Just drove three hours from Dallas, Texas to Lampasas to see my grandkids play soccer, stopped at Starbucks to get two ice waters and had a five minute conversation about buying bottled water and getting separate cups of ice, extremely aggravating. I said I’m happy to pay for the ice. She said I can’t sell you ice water. There is no button to ring that up. (Stares at me blankly) I said I need 2 waters and I need 2 cups of ice. She said you have to buy two bottles of water. I said that’s what I’m here for, to pay for 2 waters with ice. She said well, there’s no way to ring up a cup of ice water. I’m like, can you sell me bottled water? she’s says yes. I said can you provide a cup of ice? She said yes. I said can I just buy two bottled waters and pay for the ice cups? she said no there isnt a button for me to sell you the ice. But I can give it to you when you buy two waters. This was a circular conversation that made no sense. Management, please retrain your employees. The first words out of my mouth where “what size is that cup over there pointing to your taller cups, then I said I would like to buy two venti ice waters. This should not have taken more than 30 seconds for Emma to just say “sure I can ring up two bottled waters for you and make 2 cups of ice for you.”