Popeyes Louisiana Kitchen - Marshall (TX)

2 /5 Ky: I have not been to Popeyes in awhile and I was dissatisfied with how the service was. Before the food got to me, it was cold but it still tasted good. The manager has her hands tied and I wish her the best, but the service was not up to par. Furthermore, my soda was flat and they ran out of ice. They wasnt even busy but the service was still slow. I wish I could have had a better experience but Im hoping the next time I come to Marshall, I will enjoy the service.

1 /5 Magaly Bedolla: Horrible service, for having no customers they sure were busy taking in the kitchen. Food was alright but knowing it took so long while overhearing them talk about their personal life. Don’t bother coming here if you want fast food.

1 /5 Tommy Guajardo: Placed an online order at 12:19pm. I get to the restaurant 20 minutes later for pickup. (Drive through) I’m told to pull into a parking spot and they’ll bring it out. 15 mins go by and I go inside to check on it only to find out they haven’t started on the chicken!! Almost an hour after my order was placed I finally get my food, I checked to make sure everything was there only to find that I’m missing the biscuits so I tell them about it and again they take their sweet time getting them, and when I asked for dipping sauce one of the employees tried to charge me for it. I was fed up at this point! So the other employee just gave me the sauce. This kind of service is ridiculous!! And the shift manager kept going to the back who knows for what even ignoring other customers in line!

1 /5 May Rose: Now granted it was close to time for them to close and i see tha 3 employees there cleaning and preparing to close store.. i order chicken TENDERS meal, as ALWAYS... My order came fast and i said to myself, man that was too fast, because i knew they would probably have to cook them when people order them beings how it was close to closing time . .. i decide to pull into parking space to eat instead of fumbling trying to eat while driving... VERY FIRST BITE... RAW CHICKEN!!! I immediately spit it out and try not to throw up!!! I try breaking a tender in half to make sure im not crazy and cant even do that kike talkin bout it cuz the chicken IS NOT DONE!! i take it inside and let them know and the 3 inspect ir and 5 pleaing a case that it was done and was supposed to be PINK on the inside!! I didnt challenge them to take a bite!!!! when they refused i just left the box of chicken on the counter and told them they could keep it!