McDonalds - Falfurrias (TX)

5 /5 Lezlie Neeley: Long story short. I was having an extremely bad day. My family and I pulled into McDonald’s to resolve an issue. We got it resolved, and then decided to eat there. I didn’t catch the name of the General Manager, but she took my order. I gave her a 45 second synopsis of my words, and she was just so charming! She was kind, listened to me and shared some of her story. I was on the verge of tears anyway, and her sympathy made me tear up in the best way. The food was hot and tasty, but her personal touch was more important to me in that moment!

5 /5 Jesenia Young: Driving through town and we stopped in to have lunch. Manager was so pleasant as were the employees. Great customer service. Definitely will stop by next time we drive through town.

1 /5 Matt Waterman: I ordered from kiosk inside and waited 25 minutes for my order. I asked multiple times when my order was coming. Order came out wrong - kitchen obviously wasn’t looking at the order and no quality control was in place. I was so frustrated by the time I got my order, that I left rather than getting my correct order. To cap it all off, we got a cup of tea as we were leaving - turned out to be sweet tea in the labelled unsweetened tea container. :(

1 /5 Yamama Alsammarraie: Waiting time was 40 minutes! Since when is the Mc D’s large French fries not even half filled, no sauce with the nuggets, no ketchup and they gave me a Dr Pepper drink instead of a Diet Coke when I specifically asked her if the drink is correct or not!!

1 /5 Anonymous: I went through the drive thru and ordered 2 happy meals, they told me to park my car and they’d be right out. I waited for 15 minutes and they forgot to dress one of the burgers