Jasons Deli - Longview (TX)

5 /5 Ashley Mcafee: You guys go above and beyond! I was there a few weeks ago and was craving pasta salad with extra dressing. The general manager i assume overheard me explaining it to the cashier I was pregnant and had been craving the pasta salad sooo bad. He immediately stepped in and made sure I got the biggest one they offered lol he even gave me extra cups for dressing.. Fast forward to tonight... I ordered door dash which I dread doing already. I ordered a hot pastrami sandwich since im pregnant and cant have cold cut meat (dr orders) lol my sandwich arrived cold so I called and talked to the manager Kayla.. yall she is AMAZING! She immediately remedied the issues, she offered to remake my order and send it back to me via door dash. This is was customer service looks like! I have been in restaurant management for about 16 years so service like this makes me extremely happy. Thank you guys so much!

1 /5 Sandra Mitchell: They open at 7. Came in at 8:39 ordered avocado toast and side salad. Salad bar was just being set up and no tables were set up for seating. Same manager who doesnt know how to speak to anyone. Not the same one I remember. This has been my third not pleasant experience in the last month. Strike three.. Im done. I really used to enjoy eating here, but the atmosphere is terrible now..

5 /5 Keith Proctor: A very clean, yet comfortable restaurant. The employees were friendly and helpful. The salad bar offers a variety of items from greens to salty to sweet and it is well maintained. The dining area is kept a bit dark for my liking, but overall it was an excellent experience. If this review is helpful, please press "like."

1 /5 Julia Johnson: I placed an order for pickup. After the young lady took my order over the phone. I waited to ask would she even take my name. That was the first red flag. I proceeded to give her my name. I then sent someone to pick it up and just say my name upon arrival. The individual got there and said there was no order for me. Second red flag. The individual then told them it was and assured them that I had ordered. He then called me and told me the situation. I repeated my order which was a side of Broccoli Salad. The manager then said they do not sale Broccoli Salad. THIRD RED FlAG!! How is this even possible and the young lady took my order then told me my total which was $3.24!! I called and she answered the phone and told me it was waiting for me. I spoke to manager and his first thoughts was did I call the right location? So distasteful!! I just want everyone to know that all they can say was they are very busy!! Not an excuse at all, plus to say they do not have that item on the menu is absurd!!