Jack in the Box - Kaufman (TX)

1 /5 Fell Ker: Pulled up at 11:52 pm to order some chicken nuggets through the drive thru. Worked all day and evening and just wanted some hot food. Was told that they have already closed. I reminded them that they close at midnight but was met with the same response. Oh well, at least McDonalds was open.

1 /5 Jamie Herring: What the heck I ask for spicy curly fries this what I get poto wedges with everything on bottom. First off not right order second dont look like the advertising pictures.. Do better job.

1 /5 Sarah Watson: We were told the lobby is closed.....perhaps just to us. The people that were here were not told to leave but we were originally told we couldnt even order. The guy behind us in line was not told the lobby was closed either. I want an answer from corporate as to how a franchise can use the jack name and run this location so badly.

1 /5 Saul Rojas: In the past, I was not fond of Jack in the Box until recently. If I feel like eating fast food, I have been patronizing the establishment. On 8/1/25, I decided to treat myself to a late lunch (2:00 PM). When I arrived, the open sign was on so I proceeded to the entrance. Two women were at the door knocking trying to get in. I peek through the glass door just to find employees inside. I knocked on the door but they didnt even bother to open the door, so I left. Felt insulted so I went across 175 to whatabueger where they were happy to take my money. If people are willing to patronize your establishment, locking the door during business hours and ignoring customers is not the way to go.

1 /5 Yella Dickerson: Order was wrong after I was assured it would be correct..and the burger looked AWFUL..made me wait at window after seeing me return..lady manager just sd "here ya go"..gaveme my moneyband closed the window..NO CUSTOMER SERVICE AT ALL