Garcias - San Marcos (TX)

4 /5 Maryum Mitchell: I rarely feel the need to call a manager over when I’m dining out but today was one of those days. My server, Juliana, kept rushing through my service and several things were not correct or done with my order to the point I finally had to ask if she was new. Not surprisingly, she was, so I understood a little better the dynamic, but it was a very disappointing experience being it was my first time here. I was looking over the menu when she brought the drink and immediately asked if I was ready to order. I wasn’t ready yet but was when she came back. I ordered a beef and cheese enchilada with charro beans, jalapeños, cilantro and a water. She came back with my meal and asked if I needed anything else but I didn’t receive the cilantro and jalapeños so she brought those back. Then I noticed it had refried beans instead of charro so she corrected that. Then I started eating the enchiladas and noticed I had a chicken instead of cheese enchilada, so then she corrected that and I asked for the water as well. Visibly showing frustration, she came back with the check and said no rush. She didn’t ask how the food was at all before that time, and I probably wouldn’t have either given the amount of issues that occurred. When I looked over my check, I was charged for two drinks instead of one AND for the cheese enchilada. At that point, I decided to call for the manager. The manager was very courteous and understanding of the situation. I simply wanted her to know my concerns and a potential way to help the server slow down and repeat the order to avoid this happening again. The manager corrected the check and I still tipped over 20% regardless, but I had to wait almost 10 minutes after that just for her to come pick up my check with the money. I’m not sure if I’ll visit again since I don’t live in the area, but the food was decent and the manager was nice.

2 /5 Elizabeth Koebke: I orders 4 bean and cheese tacos to go. I waited 25 minutes to get them and they cost over 14 dollars which I thought is pricy for small not mini tacos. A man orders lots of big plates 10 minutes after me and he got served first. It seemed like no one was responsible for the to go orders. They did taste good so I give the kitchen 5 stars.

3 /5 Tracy Day: We normally enjoy our meals here. However, the kitchen staff did not pay attention to the order AND tried to cover it up and pull a fast one. Ordered an enchilada plate with chili gravy instead of normal enchilada sauce. Brought this to the attention of the server, and they took the plate and returned the same plate with chili gravy over the enchilada sauce. Not a good look Garcias. Get to eight the first time or own the mistake and correct it. Trying to literally "cover it up" is not good business. All that said, food is always good but the service on this one was very subpar.

5 /5 Amy J. Weedon: I called in a to go order and when I got there, I was greeted by a friendly hostess who kept me informed about my order being almost ready. Everything was delicious! Ill definitely be back.. and I definitely recommend Garcias to anyone that loves Mexican food.