1 /5 Xerius Johnson: Hate to make this review, but I hate it even more I did it a WEEK later. Strap in cause it gets good.
10/8/25 | Time Paid 8:26pm
After getting, mediocre at best, table service, I did not tip to this waitress likings and she made it very clear.
She forgot whose drink orders & food orders go to where, forgot a drink but later got it for us, at her own pace. She brought a Margarita to the under 21+ year old sitting with us when she didn’t order it. Took too long for refills, minimal interactions and Manners even though we were being respectful and polite, she showed very little ANYTHING.
But here’s where it gets WORSE. As we have already paid & exited the building and into our car, she comes to the window, receipts in hand, and proceeds to confront us about the tip I left. I have tipped her “bad” before because of the same mediocre service that’s came ONLY from her. She asked if I felt her service was poor and why, I gave my explanation, she then proceeds to get very defensive and personal, she attempted to bring my friends into the situation when it was clearly a her and I problem. (Funny enough in her rant, she mentioned that she isn’t like any of the other servers and ”so what” that she does the bare minimum, literally came from her mouth. So she even admitted to doing the bare minimum.)
She was very rude, and to have the AUDACITY to leave the building, on the clock and go to someone’s personal property to confront them about OPTIONAL gratuity. Tips aren’t required, and if you know you did the bare minimum then you get the bare minimum.
*she tried to tell me I would do the same thing, but no, I’ve been in the food industry for a very long time, from the bottom-management, you brush it off and move on to the next customer, talk bad about me to the staff or something. Don’t go up to someone with the intention to confront them, while they are in their own space.*
BUT WAIT THERES MORE!
I asked for my receipt and she said no, I asked for the manager and she told me to follow her inside (I’m not leaving to be in the open with someone’s who’s mad and clearly confrontational.)
Here’s why she said No to the receipt. What was originally supposed to be a $59 total AFTER ME TIPPING, somehow turned into $69 total….explain that. Hand writing clear as day, so guess who stole my money. The crazy server lady. And because I have no receipt, I can’t do anything but take the Lose.
I’ve tried to reach out last Friday, this past Monday and Tuesday and the manager has not been present or available, or so I’m told. So if someone would like to reach out and we can have a meeting in person or over the phone to try to settle this issue, that would be amazing.
Sucks I can’t remember her name, I do know the first 5 letters of her last name is Villa****, unsure of her first name but I want to say Norma maybe? Anyways the last name is definitely unique, so tip her like $10000 so she won’t mess with you. End of Experience.
Food is amazing and the other staff are always friendly and helpful! It sucks she had to put this mark on your business but I can no longer look at you the same until some sort of closure is met.
