Chicken Express - Big Spring (TX)

2 /5 Joe Padilla: Got to the restaurant at 9pm to find the employees cleaning up (they close at 10). I ordered my food and saw the cook also cleaning up. My tenders were old, cold, and hard. The fries were also cold. The biscuit was harder than a rock and un edible. The workers started draining the tea bins at 9:15 while people were still in the restaurant. I had to run over to get a refill of tea before it drained out. Im pretty sure the owner would want his people making food until closing time. There were 10 people in the restaurant and they were trying to close the restaurant. This is unacceptable business practices. Sell good food until closing time!!!

1 /5 Jackie Lujan: Really wanted some chicken today, and it wasnt this place! That was the worst meal I think I have ever had. Everything was cold, except the rolls and the chicken was not fresh!

1 /5 d batt: I DO NOT KNOW HOW THEY HAVE A 3 & 1/2 STAR OVERALL RATING. This was a drive through oorder at CHICKEN EXPRESS IN BIG SPRING, TEXAS, 8/19/25. This should have been the best chicken of the day because it would have been the first chicken fried of that day!. We arrived at 10:45 am.The chicken tastes and eats like it was left over from last night and re-fried this morning. Tough, VERY dry, the crust was so hard that it was very difficult to try to chew without praying that you dont break a tooth. The mashed potatoes were thin and watery, and had no taste. The is not the first time the food and service has been very bad. What little I did eat has made me so sick!! The chicken here used to be so good, but now it sucks. Think twice before you go here.We will drive across town to Gills Fried Chicken from now on.I cannot believe that a business would serve food like this.The boy that took the order could not remember what was told to him. Okra and green beans and rolls were missing from the orders. They act like they dont care anymore. At this rate, if they dont like the job, they wont have to worry about going to work because they wont be open long!!! I didnt know anyone could make fried chicken taste this bad!!

1 /5 Gavin dolan: Absolute worst they said they only had spicy tenders so was like oh yeah that’s fine I don’t care then they gave me the more burnt tenders I’ve ever had and my fries tasted like soap let alone worst costumer service like I for real payed 25 dollars for this??!!!