Keywords: establishment,jewelry_store,point_of_interest,store

Universe Jewelry - Austin (TX)

Address: 🏡 Second floor by Dillards store, Suite # L01C, 2901 S Capital of Texas Hwy, Austin, TX 78746

Phone : +1 (512) 563-9555

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJyYM5Ao1LW4YRkxpTnz30PHw

Where is Universe Jewelry 🏡?
Second floor by Dillards store, Suite # L01C, 2901 S Capital of Texas Hwy, Austin, TX 78746
What is the phone number Universe Jewelry 📱?
(512) 563-9555
What Clients Are Saying about Universe Jewelry (on GG)

5 /5 Misoun Khamisi: Universe Jewelry is an absolute gem—pun intended! Every piece in the store is beautifully crafted, unique, and clearly made with care and attention to detail. Whether you’re looking for something elegant and timeless or bold and modern, they have a wide selection that suits every style and occasion. The staff is incredibly knowledgeable and friendly. They take the time to understand what you’re looking for and make thoughtful recommendations without ever being pushy. I really appreciated how patient and helpful they were, especially when it came to customizing a piece to make it extra special. I’ve received so many compliments on my purchase and can’t wait to return. If you’re looking for quality jewelry and a personalized shopping experience, Universe Jewelry is the place to go!

5 /5 Jesse Padilla: Universe jewelry is one of the best jewelers in Austin that I found in years! They always have new designs when it come’s to jewelry! They always greet my family and I when we walk and treat us like family! They always took care of our jewelry to the finest quality of craftsmanship! I wouldn’t trust nobody else!

5 /5 lainey bush: I can’t say enough good things about Ben and Mona! Their kindness and helpfulness are unmatched! They helped me find a beautiful necklace for my mother that she absolutely loves. They also offer custom jewelry services and even fixed a ring I thought was beyond repair. Their care and attention to detail truly set them apart. Highly recommend!

5 /5 SINA A: Big thanks to my guys for hooking me up with these icy chains and a Rolex at Universe Jewelry. Amazing deal, great selection, and it’s all about quality over quantity!

1 /5 Caden Bobby: Poor way of explaining your credit amount. Doesn’t explain that you have to pay in full within 3 months or else you’ll be charged 2x the amount. An doesn’t explain the that you will get taxed on paying in full. He doesn’t ask your preference and will most likely try to make you pay every 2 weeks instead of monthly. I thought he was good business but as a business owner myself I’d explain to my costumers the above topic. Do better. Affirm would never but Acima is probably apart of the scam with him.
Convenient Location
GG map: https://www.google.com/maps/place/?q=place_id:ChIJyYM5Ao1LW4YRkxpTnz30PHw

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Marc Lajoie: Debbie Smith did a great job helping is out with our purchase of a new cross for my chain. She also cleaned all my jewelry and looked at my wedding ring and she found that I had 2 broken prongs that cannot be fixed due to a chip at the same location. I will be looking into a new wedding ring very soon with Debbie’s help. Excellent service!

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Claires - Paris

Shelby: Ashley and Sydney are amazing! All the girls there know what they are doing. They have years of experience and know the products very well. Always having great sales.

Crazy House Western Wear - Reno

Lynn Zellmann: The service was great! I ordered on line and someone called me (the next day) to inform me that my item had shipped. I found that to be very courteous, as no one seems to extend great customer serve anymore. My item arrived maybe two days later and it fit perfectly! I usually have to alter something but the size was perfect. And CUTE!! Thank you and Keep up the great work, Crazyhouse!

Thacker Jewelry - Lubbock

Lindsey Lee: My fiancé and I have now had two very disappointing experiences at Thacker’s, both involving the same associate, Teresa. The first visit was two years ago when we were ring shopping in Lubbock while visiting my family. We stopped in about 30 minutes before closing. We weren’t greeted or helped right away, and when we were finally assisted, Teresa seemed unimpressed with us based on how we were dressed (sweatpants and casual clothes, ready to head back to OK, a 6 hour drive). Even though my fiancé and I had a wonderful moment choosing my engagement ring, the customer service was far from welcoming. It felt like if she had known the amount we were spending, she would have treated us very differently. Fast forward to this week, when I returned with my mother to look at wedding bands. Once again, I left disappointed. I explained I wanted to custom create a band since nothing in the case stood out to me. Instead of being collaborative or creative, Teresa made me feel incompetent—like the only way forward was if I came up with an exact image myself and put down a $600 deposit just to see a design. When I asked if they could provide a mock-up first, she was dismissive and unhelpful, making it sound like even a draft required the deposit and exact images of what I wanted were required. This is misleading, as their website promotes custom designs from customer descriptions, not just pre-made images. Mind you, I also pointed out rings that I wanted to incorporate into a custom design. So it wasn’t as if I was having her create a wedding band without any input. Overall, both visits left me feeling undervalued and judged, and the lack of professionalism and flexibility is not what you would expect when making such meaningful purchases. Customer service here simply does not match the investment. I will not be returning, as their values in customer care do not depict what they promote. I would not recommend Thacker’s to anyone looking for a respectful and supportive experience. I called Thacker‘s the following day to speak with the manager, and let him know that I was very disappointed in my experience, he tried to make it right, so I do appreciate that. However, having more than one bad experience I ultimately decided I would be parting ways with Thacker’s and will not return nor would I recommend anyone in the future.

Dark Buffalo Jewelry - Lubbock

Kim Formway Davis: Highly recommend this company for all ur wants and needs. The creativity, quality, and the customer service is impeccable.

J. Keiths Jewelry - Lubbock

Stephanie Sanchez: Thank you I love my wedding ring and pendant! We got our original wedding ring at JKeith’s over 20 years ago. We wanted to upgrade the center stone, but the original settings was very difficult due to the channel diamonds on side and half bezel crown. We flew from Phx to Lubbock because of our faith and trust in JKeith’s work. It was a hard job but it came out beautifully. We placed our original center stone into a pendant. If you want the highest quality and an honest jeweler, go to JKeith, you won’t be disappointed.

Jared Jewelers - Lubbock

Alexander Sanchez: Elizabeth was so great to work with in picking the best wedding ring for my wife. She walked my wife and I through the different options and listened to what my wife wanted for her ring. She showed her all the options and was not pushy with anything and told her that we could look to do one option or another. She was willing to answer all our questions and provide all the details about doing it this way or another. She was very friendly and made the whole process very easy and great. She even helped us through the financing process of purchasing the ring. My wife and I couldn’t be happier with all the help that we received from Elizabeth. We will definitely recommend Jared Jewelers to others and will definitely be back for our future jewelry needs. The people at this business really enjoy what they do and are so helpful and understanding and genuinely just want to make you happy with your purchase.Thanks Elizabeth for all your help with creating a new wedding ring for us!