Smart Insurance - Agency Texas

Smart Insurance - Sugar Land (TX)

Address: 🏡 12808 W Airport Blvd #310, Sugar Land, TX 77478

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Collins: My son 19 years old called to get a quote for a full coverage insurance on a 2024 Honda Civic. The representative that talked to him told him it would be 22,000 for a 6-month premium. We obviously thought there was a mistake. I his father got on the phone to make sure there was no mistake and to confirm the information that was being relayed is correct. When I asked them to please email me the quote so I can look it over they told me (this sounds like insurance fraud) I told them you are the insurance company why would you tell me such a thing I do believe 22,000 a month for a $25,000 vehicle is not realistic so why the discrimination against a 19-year-old young adult. I asked for their license number their insurance license number she refused to tell me I was hung up on and when I called back I was disrespected and told that they did not want to carry the insurance on my son. Im fine with an insurance company telling me they cannot insure my son and the only thing he had against him was an accident that was his fault but its 16 years old almost 3 years ago and thats the only thing on his record. They asked for his credit check they asked his age they asked his race they asked everything from as far as I know they are not allowed to ask. This was straight discrimination in my belief and when I called and asked them for a printout and an email sent to me they told me no and hung up on me. I always thought amika was a stand-up company I put them in line with USAA and the other top insurance companies however theyre beneath the spit underneath my feet so I hope people learn from the situation and do not get treated the way we were. I will be filing with the local authorities and the Texas board of insurance this is just a beware notice I wanted to put on there website so no one else falls into their trap. 22,000 a month for a car worth $25,000 that does not make sense in any language or any country or any reality but a 19-year-old may have fell for that like they wanted him to disgusting disgraceful unethical in every way stay away from this company. If you look at the responses from the management to the Peoples reviews theyre all generic they dont care theyll never care they make a lot of money and youre the reason they make a lot of money our lives mean nothing to them only when it affects them they are horrible people and everybody knows it. You know its the CEOs fault they love taking advantage of everybody. Update the response they gave was complete BS never once did they want to resolve the problem and its been over 4 months. My son does have insurance and pays 3600 a year now, what a difference and its not Geico or progressive. Its a real insurance company that is extremely popular with a great reputation.

Smart Insurance - Sugar Land (TX)

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