Planet Fitness - San Antonio (TX)

2 /5 Victor Solis: The customer service has gone down drastically here from where it was a year ago. I come in and say hi to front desk, and for the most part never get a greeting back. There was a couple of guys here that were awesome, and were friendly, one with long hair, and another named "Marty" I believe... most times that I come in at about 1am the gym is a mess, weights everywhere, drinks not restocked, and they always hang out OUTSIDE of the gym, not inside where the members are in case needed.. It seems to be an easy check for them, seeing as nothing is never cleaned and they are never available when needed.. I just walked out, without being able to use a massage chair because staff is nowhere to be found..

3 /5 Hellbound Jeff: I had to leave Planet fitness and go to a different gym. You cant even get a good sweat in this place because they have the air condition on blast. And its just cold so the little bit of sweat you can do goes away pretty quick. The staff are always super cool and friendly only had a couple of issues but that was in quite a few months, and the place is always clean. But if you want to get your sweat on this isnt the place.

5 /5 Analissa Conti: Fantastic session! The trainer Janey demonstrated excellent knowledge and provided clear instructions throughout the entire class. I appreciated how attentive she was to form and how she offered helpful modifications. The workout was challenging but fun, and the Janey’s encouragement made all the difference. Highly recommended!

1 /5 Lisa Schutt: I’ve been a member for many years. What’s going on with the air conditioning at this site???? even the massage chair area was a lot cooler than the rest of the gym -now it feels like a sauna all throughout the gym oh and the massage chairs are overheating. What y’all gonna do about that? . Last year when it was 110° I came to this gym and it was a lot cooler than it is now . I’m not coming back here. And yes I did speak w management- they told me about the broken massage chairs running too hot and there was nothing they can do about the air conditioning. It’s not running “a bit warm” it’s very uncomfortable and hot in the gym. Let’s not gaslight people thank you. “ Were sad to hear that our club is just a bit too warm for you, Lisa. Please know you can always contact our management team to let them know. We try to keep it at a comfortable temperature for everyone in our club and appreciate feedback from members like you! Thank you very much!” I ALREADY SPOKE TO THE MANAGER THEY SAID THERE IS NOTHING THEY CAN DO ABOUT IT. ITS MORE THAN A “bit too warm for you Lisa”. It’s a SUANA and too hot to work out. Stop trying to gaslight me.

4 /5 M V: Its decent. The staff was friendly. A few of the equipment wasnt really working. Everyone does their thing and minds their business. Working out was good. I dont like all the news channels but its fine Over all a good place.