OneMain Financial - Houston Kimberly J: I got a loan with OneMain Financial to help build my credit a while back. Since then, I’ve received multiple emails saying I’m approved for a loan increase. But every time I apply, it says I’m approved then someone says I need to use my vehicle as collateral. That was never mentioned upfront on the application, which feels very misleading. On top of that, I had a scheduled call they never made, and when I followed up, no one called me back like they said they would. So I contacted the store and spoke with i believe someone named Maria and I explained everything and asked to be removed from these misleading emails. The woman said she’d remove me, then hung up in my face. Overall, poor communication and false advertising.
