Odessa Family YMCA - Odessa (TX)

1 /5 Thomas Simmons: Brought my daughter here for a birthday party and I was not impressed with the facilities. There was a bad smell throughout the building that was only not present in the pool aria. Im guessing this is due to the chlorine. I would definitely not pay the quoted fees for a membership.

1 /5 Guadalupe Ledesma: Save yourself a bad time! I had to deal with Serena Regina Heather and Ceo Cristi! ALL BAD ATTITUDE! When they charged my account after I had cancelled! Ain’t that some BS ! Still had to deal with their annoying bad customer service! Ewww && The reason I cancelled was because the nursery charges you to NOT CARE FOR YOUR CHILD! && always be reporting your child.!

1 /5 Mayte Cisneros: Steam room sucks! No honesty at all, when I signed up I did mention it was mostly for the steam room and when I asked the lady with white hair she didn’t even care! “Too many ladies complaining it was too hot” SURE Karen, it probably just doesn’t work!

1 /5 Greg Helms: Call to go swimming, go up there and than I told I cant swim intel 4. But than turns around and cant swim then cause they be doing swimming lessons. HAD A ATTITUDE THE HOLE TIME!! Man this place has really gone down hill BAD!!!

1 /5 Mrs. Ramos: My daughter has been in the YMCA sports when she was about 3 . We started off with soccer for 2 years she didn’t like it . Then we got in to tball and this year coach pitch . She loved both . For all four years it’s been horrible! I want to make parents aware when you sign your child up for sports they don’t have a coach for your child’s team . Instead they pressure one of the parents to step up to coach and if you can’t get a coach they refund you partial because of the jersey. Also they don’t have a set practice place for there sports . This year has been absolute hell ! Terrible communication with our coach who’s a parent. The coach also struggled with communication with the sports coordinator so we would get late responses majority of the time . Today I went to pick up my daughter’s medal and it wasn’t ready . We had our last game last week ! They are rude as well ! I took my 2 daughters age 4&7 to the restroom before we left and they sent a young lady and told us to hurry up because they needed the restroom for some camp . They had the young lady go in the restroom again pressuring us to hurry up . My children and I felt so uncomfortable. We were in the restroom maybe a little over 5 minutes! All 3 us had to use it I thought we were pretty quick about it . Very rude y’all should have just closed the restrooms instead of running off a mother and her children!