Keywords: insurance_agency,point_of_interest,establishment

Nationwide Insurance: Randall Crane & Associates LLC - Lubbock (TX)

Address: 🏡 5233 79th St, Lubbock, TX 79424
Phone : +1 (806) 794-1177

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJcQaRZFBy_oYRnXCWJLsDs5k

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    Kaushik Bhakta: It is always a great experience working with James Alemans office in Corpus Christi. I recently worked with Salina on couple of vehicle policies and she was prompt to respond and always on top of things. Thank you!
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    Clay Riner: Ive been with Allstate for many years and am now officially done with this branch a least. Ive never heard one word from anyone who works there. I pay my flood policy annually and has expired twice now in the last 2 years. I would think a courtesy call from someone at the office may have been nice but has never happened. Well, Im done with this place because Im not even sure humans work at the office. Never received any calls. Yall have a great day and good luck with your insurance needs through this place. Clay Riner
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    Samuel Asher: When I bought my new truck, I knew I needed the right insurance to protect it, especially with the unpredictable Fort Worth weather and heavy traffic on I-20. I’d heard horror stories from friends about insurance companies that vanish when it’s time to file a claim, so I was really cautious. After comparing options and reading reviews, I found this company, and they stood out for their affordable quotes and great customer service. Getting a quote was super easy. Their agent from the Fort Worth area gave me a call and asked about my driving habits, like my daily route to work and whether I used my truck for towing. I appreciated that they took the time to understand my specific needs rather than pushing one-size-fits-all coverage. They broke down each option in plain English, which was a relief since I’ve never been an insurance expert. Fast forward to a few months later, and my truck ended up with hail damage after one of those surprise Texas storms. Filing the claim was far smoother than I expected. I called them, and within minutes, they had me connected with a friendly claims specialist. They walked me through the whole process and even recommended a reliable body shop right here in Fort Worth. The repair was done quickly, and I was impressed by the follow-up—they called a week later to ensure the job was done to my satisfaction. Another thing that’s been great is their roadside assistance. One evening, my battery died after a late dinner with friends in the West 7th area. I called their roadside service, and they had someone out within half an hour. It’s that kind of reliability that gives me peace of mind because I know they’re just a call away, no matter where I am in the city. They’re also proactive about keeping costs low. I got a call from my agent a few months in with some suggestions on adjusting my coverage to bring down my monthly premium, which I really appreciated. They set me up with a safe driving discount that helped reduce my rate without sacrificing coverage, and I feel like they genuinely care about making insurance affordable. If you’re in Fort Worth and looking for an insurance company that’s local, responsive, and fair with their prices, I highly recommend them. They’ve earned my trust, and I feel like I have a partner on the road. I’m sticking with them for the long haul, and I’ve already told my family and friends about their excellent service!
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