Guaranty Bank & Trust - Paris (TX)

2 /5 Jax Medina: Tell me you dont care about your customers without telling me you dont care for your customers. Shh..they cut your review. Put my review back up publicly! If you are on a limited income do NOT bank here. Deposit money and still get a charge a overdraft fee because even its on the same day...its not the same business day. Even though it showed a positive amount when you deposited it. Aww. However they are within their rights, the fee may have been processed prior to your deposit and its the customers responsibility to ensure the account is maintained efficiently. Even though a business withdrew from your account without your permission. Basically all traditional banks motto is we serve you but bend over. Online banks or banking services are the way to go. I will be changing banks soon.

1 /5 Carrie Kearns: I have banked here for years and I thought they were a decent bank but they definitely care about the money over the customers. My husband got his check deposited a day late without our knowledge and we were charged multiple overdraft fees from prescheduled payments. I explained to them the situation and they made us wait 4 business days and 3 phone calls before deciding to finally decline waiving not even one fee. I explained to them that I was going through cancer treatment and we were trying to catch a break, they couldnt have cared less. Its an OK bank but dont expect them to have any concern for the customer.

5 /5 Melissa Fields: They have been so helpful to my family and I! New to TX and had to open several accounts and Mareli was great in opening savings accounts for my 6 kids. Also, I didnt realize that the lobby closed at 3pm weekdays and needed a cashiers check. they were gracious to me and let me in anyway and helped me to get a cashiers check to go buy my new car! Also very helpful notarizing some forms for my kids to start school! Thank you Guaranty Bank for being awesome and putting the customer first!

2 /5 L Dethrow: They charge $5 to cash checks written on their own bank. If this is suppose to encourage people to open an account with them it has had the opposite effect on me. I would never open an account with them. Im giving them 2 stars because their staff is very nice.

5 /5 Lisa Kiltz: The best banking experience Ive ever had! A professional, warm, and friendly environment.