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Freeway Insurance - El Paso (TX)

Address: 🏡 7300 N Mesa St Ste 102, El Paso, TX 79912
Phone : +1 (915) 702-7875

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJvUckgeX53YYR1QapfAPybiA

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  • Quality Auto Insurance - El Paso
    Fendi Flex: The first time I went there, Mariana went above and beyond to help me. She put effort, time, and patience into my situation. She made me feel like a valued customer. I thought in that moment I had found a company I planned on staying with because of that interaction alone and oh wow, how that all changed. The second and third time, it was like I was talking to a whole new person. Very little effort to even try to help me. She had a careless attitude and a "I dont care" look in her eyes. She acted like she had better things to do even though she was just sitting at her desk talking to her coworkers. I even decided to try a fourth time and it was the same situation. Bare in mind, I have been nothing but respectful and grateful with them. I never made things complicated for them. Never complained. Never treated them bad. Yet I get treated like I am someone worthless. I am very disappointed on how things changed once I became a customer. I hope this is not the same for everyone, but I myself would not recommend this place to nobody.
    Desert West Insurance Agency, Inc. - El Paso
    Ivete Lopez: Worst service ever, make changes without asking, and then when you asked for help instead of helping they just give you a 1-800 number. I would put 0 stars but is not possible:( Update: 08/22/2023 After a few calls(at least 10 in two days) one more trip to this location. We were able to get 0 help, agents blame it on Progressive and that they couldnt make anything with our first sending everything or main location. I know prices are going up, but for us it was cheaper to change to a new insurance (Allstate) that paying the new high prices on this insurance, after 15 of loyalty with them, they not even try to help. For real stay away from this agency. The person that call us said one thing, the person in the office would say another thing. All this started because they decided to add someone that just got drivers license to the insurance without asking. I called Allstate and Fred Loya and both insurance they said the also run the DMV to check for new drivers licenses but they would never add someone without asking. Progressive add new drivers licenses so be careful.
    First Choice Insurance Group - El Paso
    David Santana: If I could give a negative rating I would. Poor customer service. I do not recommend anyone to this agency. Your time is wasted and your business is not valued.
    Home Insurance Agency - El Paso
    Isela Martinez: “I am beyond impressed with the service and professionalism of Home Insurance Agency. From the moment I reached out for a quote, I was met with clear communication, transparency, and genuine care for my needs. The entire process was seamless, and their team went above and beyond to ensure I had the right coverage at an affordable price. Whenever I’ve had questions or needed assistance, their customer service has been prompt and incredibly helpful. I feel confident and secure knowing I’m in such capable hands. Highly recommend to anyone seeking reliable insurance with exceptional customer care!”
    Pronto Insurance - El Paso
    Loreinn Huitron: Horrible over the phone customer service, we called to see if they were open before we arrived, they confirmed that they were open, we arrived at 10:30am and no one was here, we came again at 11:22 am and still there was no one here, over the phone they were not helpful at all, rude and told us we can go to another pronto office! Clearly on the sign it says they are supposed to be open from 9am to 7:30pm. Management where are your employees during the mornings? This is the 2nd day in a row with experience this with this office on Yarbrough and north loop, we came in here looking for a quote for our 3 vehicles and wasted the time, BAD customer service, irresponsible and will be taking my business somewhere else! This office should be looked into to see what’s its employees do during the day.
    Shield Insurance Agency - El Paso
    Victoria R: I had a wonderful experience with Shield Insurance Agency, especially with Mayra. She was incredibly sweet, kind, and attentive, making the entire process so easy and stress-free. She went above and beyond to ensure I had everything I needed and made me feel genuinely cared for. I would highly recommend Shield Insurance Agency to anyone looking for excellent service and a personal touch. Thank you, Mayra, for your kindness and professionalism!
    Low Rate Insurance Agency - El Paso - El Paso
    Melanie Hidalgo: There are No Words to describe the level of Customer Service provided to me by Lianna. Lianna was friendly but also extremely diligent in gaining me an affordable policy that aligned with my needs. I highly recommend utilizing Low Rate Insurance agency in El Paso & definitely request Lianna. She is by far an exceptional human being!
    Omega Insurance Agency - El Paso
    Ernie Lee: Brenda is one of the best Agents that this company can have! She helped me a lot and answered all my questions! She always had an answer and a solution and was on point and on time!!!! If I could I would give her a 10 stars and she has great communication ! Brenda Rodriguez you’re a great person!!!thank you for all the help
    Asegura-T Insurance Agency LLC - El Paso
    Abril Tellez: Very professional, got my quote done super fast and cheap! She avidly worked to get me the best price possible. Will be referring them to my friends!
    Texas State Insurance Agency, LLC - El Paso
    Rogelio Orta: Professional and dedicated staff, a great service and the best rates.
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