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EPIC Insurance Agency - Longview (TX)

Address: 🏡 107 Community Blvd 3532 Suite 1, Longview, TX 75605
Phone : +1 (903) 705-0160

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJ5VSetdQ5NoYR-9z-dKnPa1w

Others Near Longview,TX

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  • Legacy Insurance Agency - Michael Smith - Longview
    Roena Allen: Seems too expensive. Good interaction with office staff. concerning frustrating situation with the flat tire. I would like cheaper insurance on car and house.
    Martin Insurance Agency - Longview
    Rachel Matthews: Best customer service and always gives you the best advice for your money, regardless if they get your business.
    Farmers Insurance - Mallori Pace - Longview
    Justin Neeley: We had to file a claim at the worst possible time, right before an anticipated vacation. I was lost, as this was my first ever claim, but the whole staff in that office helped me with all of my thousands of questions. Didn’t matter what time of day it was they got back to me fast and made sure I understood the whole process. I can only imagine what a nightmare that claim could’ve been if it wasn’t for Mallori, Spencer, and the whole team! I highly recommend them!
    Linda Fullman: Allstate Insurance - Longview
    Linda Fullman: Allstate Insurance
    Judi Allen: I just finalized my divorce and had to separate our insurance. Linda Fullman personally helped me with all the separation of our policy. I am so impressed with the dedication she gave me during this process. She truly cares about her clients and their needs. We have been with this Allstate branch for 35 years and have always had great results with any claims we have had to make. She has a wonderful, caring staff also, TRIPLE A+ to them all. Thank you Linda and staff
    GoAuto Insurance - Longview
    L J: I am extremely dissatisfied with my experience with Go Auto Insurance and, in my opinion, they do not deserve even a single star. After being involved in an accident, I filed a claim on May 14, 2025. To their credit, they contacted me the following day to begin the claims process and arrange for a rental. However, I was asked to send photos of the damage instead of having a claims adjuster physically inspect my vehicle. This felt unprofessional and insufficient—especially since my mechanic later discovered additional damage that was missed. While the claims adjuster did provide her contact information, she consistently failed to return calls and respond to emails in a timely manner. This lack of communication added significant frustration to an already stressful situation. After repeated requests, I was finally provided a rental vehicle while my car was being repaired. Despite this, Go Auto refused to cover certain damages—specifically the radiator—which should clearly fall under my collision coverage. My vehicle remained in the shop for an extended period and I only received it back on June 18, 2025. To make matters worse, when I returned the rental to Enterprise, I was told that Go Auto had stopped paying for the rental on June 14, 2025, without informing me. Enterprise is now threatening to place me on a "Do Not Rent" list, despite the fact that I had coverage for up to $1,800 total and $60/day, and was only using a car that cost $40/day. Go Auto failed to communicate this change in coverage and offered no explanation. This entire experience has been incredibly frustrating, unprofessional, and unacceptable. I will absolutely be switching to another insurance provider and strongly advise others to avoid Go Auto. The company’s customer service is virtually non-existent—you will be placed on hold indefinitely and calls go unanswered. Their advertising is misleading, and my experience has proven they do not stand behind their coverage or policyholders
    SIG/Ramey Insurance - Longview
    Joe Russ: Emily will do what’s best for you. If I ever had question or needed to get something done, she never hesitated to help and satisfy my insurance needs. I send everyone I know to get the best rates and customer care. Thank you Emily for your hard work and dedication.
    Copeland Insurance Group - Longview
    Ruth Smith: Kandi Carter was great at fitting our insurance needs and answering any questions we have.
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    Rhonda Dunkin: Rebecca @ Hefner is wonderful!
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    Patrick Teeter: Got a envelope in the mail advertising insurance and decided to look into the advert. I was impressed with the cost and coverage I received. Went to their office the following day to finalize payments and receive coverage for my home and 2 vehicles. The ladies in the office, Michaela and Wendi were so helpful and friendly, I also met the boss man Grant. All in the office were so friendly and we all talked story for some time. Got business done and was confident in my recent insurance purchase. Wow, I got a $200 pay raise for going with this company. Thank you all very much.
    Craig Jackson Insurance Agency - Longview
    Mike Golden: Run by professional people, great service, great selection of insurance companies to help them search for the best match for you.
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