Keywords: establishment,finance,point_of_interest

Edward Jones - Financial Advisor: Jill Breathitt, CRPC™ - Denton (TX)

Address: 🏡 502 W Oak St Suite 101, Denton, TX 76201
Phone : +1 (940) 565-1959

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJoa0UlWHKTYYRFxl4MKX5lB4

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    Shane Windham: I work in administration, which requires me to deal with hundreds of banks and credit unions around the country. We dont currently handle any insurance for Truist, but still get their customers calling about a block of their life policies which one of our now-defunct partners used to oversee. When the bank fails to tell these folks who DOES handle their insurance, we get return calls. So today I attempted calling their main CS line for clarification, where connection was dropped on their end multiple times. As a result, I phoned this local branch, where a guy picked up the call, and consistently told me Id have to keep calling corporate for help. Even when I explained the corporate line was dropping calls, or asked him to get me to someone who could try helping (to place the call himself, etc.), he simply parroted the same line over and over; fully disinterested in even knowing a phone number related to the business hes in. Most financial institutions have no trouble referencing a point of contact for third-parties which make them money (they literally hire outfits like this so that all they have to know is a phone number, and dont have to train employees on the products)--Truist fails at even clearing that low bar. Amid my experiences with FIs, they rank bottom of the barrel. You cant find basics on their website. Their emails are not responded to in a timely manner. Their CS line is atrociously automated. Their call reps are clearly working from incomplete scripts. And the branch reps are allowed to get away with leaving callers fully dissatisfied, refusing advancement to higher-ups, and so on. TL/DR: You should never trust this bank with your money or personal information.
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    Kelly Nave: Midori at Cash Store in Denton is absolutely amazing. She is so kind we had so much in common. She is the absolute BEST!!!!!
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    Nina’s Nails: I highly recommend Gary and his assistant Kim!! They have been doing my taxes for years and they go over and above the call of duty with excellent character and trustworthiness! Thank you for being there for me all these years!
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    Ajazzalynne Carr: Braxton was amazing. Got me set up for the first time, cashed my check and gone within 10 minutes. Great customer service from him and has a very amazing attitude and personality.
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    Amanda Almanza: Braxton was very helpful when I needed my money orders cashed and no other place would help. He did an amazing job.
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    Latarrica Rose: LaQuita is very knowledgeable about income taxes and she is also very patient. I absolutely loved the professional service that was provided to me because my taxes were in a disarray. But LaQuita not only educated me on how to get every penny back that I deserved, but she also kept me well informed throughout the process. The service was impeccable and I will definitely be a return customer. Thank you for all you do. You guys are superstars, and I will be a repeat customer for years to come.
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    Doug Soell: Top notch customer service. All their staff go above and beyond to help you at all times. Everyone always has a friendly and warm smile. Jeremy is meticulous to detail and takes great care of you. I have been with them several years and their great service has never wavered.
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