Amarantha Segundo: Very rude, I went today to return my purchase that I made about 2 weeks ago and the lady said she couldn’t help me because the ring was “scratched” how is a ring that I bought “brand new” scratched?she then went on and said I can go to the Pandora in Mercedes to try and return it there but why am I gonna go and waist my gas just because she didn’t want to help me? How is it my fault they sold me a defective ring.. I should’ve known they sold me a “scratched” ring when the lady that sold it to me in the first place didn’t even want to give me a box or a bag until I asked for one. I’ve been a loyal customer from Pandora for years… going to stop coming here and just go to James Avery maybe they will appreciate my business more than this place. Valery I believe the girl name was not sure I was just to disappointed to remember her name.