Keywords: clothing_store,establishment,jewelry_store,point_of_interest,shoe_store,store

Brighton - San Marcos (TX)

Address: 🏡 3939 I 35 N Frontage Rd, San Marcos, TX 78666
Phone : +1 (512) 649-7270

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJnxKHsY-oXIYRurmUk8n8NX4

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    • Kings Jeweler - Austin
    Darius Woodbury: Ali was amazing!! Good negotiator, Best store best prices !!!
    JCPenney - San Marcos
    Andrea Perez: I went in to do a simple exchange for an item ordered online, unfortunately the jeans were too small and my son needed one size up. When we walked in I went to the register and told one of the workers that I needed to do an even exchange. She told me to go ahead and grab what I needed and that it was okay to take my current item with me. We went to the register with the correct size and I told the cashier I needed to do an exchange. (Note: my mother bought the jeans for my son for back to school) The cashier scanned my receipt and began the process. It was taking her a bit to complete the exchange, she asked me if it was an online purchase. I told her yes..so she scanned the receipt again. Then she said okay the money is back on the card. I told her no I dont want to do a refund I just need an exchange. Also like what card?? You never asked to see a card, how do you know if that card is still valid??? The cashier told me since it was online I could only return the item and would have to purchase the new item. I asked her if she could just put it on a gift card and I could use that. She said no I can only do a return and that the funds have already been sent to the card. I informed her she should have told me I was not allowed to do an exchange prior to taking it upon herself and return the item. She was very condescending and told me “sorry YOU don’t know the policies”. Wow.. okay. I should have left but this store had the size we needed and I did not want to make another drive. So I asked her to ring up the jeans so I could go ahead and purchase…of course now the jeans are ringing up higher. She said since the jeans were purchased online the store price is different. Okay well that’s why I said I wanted to do an exchange not return. Thank you to the other employee who corrected her and said it would be the online price. Well clearly she was incorrect about everything and it was confirmed from another employee that you can exchange an online item or have it placed on a gift card. You don’t have to return it and then repurchase. Please ask for help if you dont know vs doing whatever you want and treating customers poorly.
    francescas - San Marcos
    kassy leija: Workers were straight up rude. One of them was angrily fixing the hangers and even when myself or a customer would look she would sigh and fix the hangers again. They were huddled gossiping the entire time making the whole experience so uncomfortable. Even asked her for help and she straight up ignored me.
    adaptive reuse jewelry - San Marcos
    Walela: Wonderful, unique jewelry made with a conscious nod toward reusing and upcycling. I love all the expressive use of color and design - and that its created using old tin boxes! Ive been able to get custom work done. The jewelry is so well made. Communication is fantastic. I love this jewelry!
    Aguilar’s Gifts & Mas - San Marcos
    Claires - San Marcos
    Megan C: Great place. Took my daughter there and she was nervous about peircing her ears. They described the process, showed her the tools, 100% no pressure. We let her think about it for a few days and came back super simple no issues. My daughter couldnt be happier.
    Pirtle Jewelry - Athens
    Pirtle Jewelry
    Raul Hernandez: This mans good old boy attitude, is a sham. He delayed his service to fit his needs,cares not about his customers. Broke my wife s necklace, never apologized, nor fixed it. A total l.iar Never go there .
    Paramount Jewelers - McAllen
    Roxanne Gonzalez Boyd: The store was clean and the staff was attentive. I was greeted immediately and offered help. Sonia found me the perfect ring quickly and even though I walked the mall thinking it over she was right there when in returned to make my purchase. The buying process was smooth and quick. I will definitely recommend your store.
    Plaza De Oro - McAllen
    Plaza De Oro
    Joanna Diaz: My only complaint is that employees need to be properly trained on how to communicate with clients, especially over the phone. As well there needs to be more transparency with clients. When we went in person the owner went out of his way to make sure that we left satisfied with our purchase although it was not what we initially wanted. I had previously made purchases and never had this issue before and I hope it’s that way moving forward being that I am a returning client.
    Blens Jewelry - Capital Jewelry & Watches - McAllen
    AgStacking: Have been buying jewelry from Eddy for a few years now and never disappoints. Great product, well made and easy to work with. Very professional and will answer any questions you may have. Recommend him and his team anytime. Don’t hesitate to stop by and shop with them.
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