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Avidian Wealth Solutions - Sugar Land - Sugar Land (TX)

Address: 🏡 13131 Dairy Ashford Rd #150, Sugar Land, TX 77478
Phone : +1 (281) 652-5303

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJh5wM28jnQIYRNiILJTNBQpM

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    Dennis Chu: The representative virtually cancelled my appointment last minutes. What is the point of having an appointment if you are treated as walk-in and has to wait past your appointment time? The branch representative also didnt give correct information about transaction. I think I will give the Memorial branch a try next time and hope they treat customer with more respect and are more knowledgeable. The one star is for the representative courtesy and and a follow-up email.
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    Chad Caldwell: This was originally a 2 star review. See end of the review for Smart Financials actions related to my original review. Ive been very impressed with my local branch, but the call center has been a different story. My first interaction was with Valerie. She was friendly and answered all of the questions I had at the time. She also gave me her direct number in case I had any further questions. This is where the customer service has hit an iceberg. I have called her direct line 5 times in two weeks with no response. I know its the correct number because her greeting states her name and says shell contact you back in a timely manner. Im unlikely going to continue this loan process with yall since I have been completely ignored. Will likely just stay with my current "to big to fail" bank, since they at least return queries to my questions. Jeremy and Angela contacted me and completely remedied the issues with me, and I am very satisfied with their response. I believe they will be using this as a team coaching opportunity, and should not be a problem in the future.
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    Sahil Khwaja: Everyone was very friendly and they assisted me and all my financial needs with the upmost professionalism. A huge thank you to the Pioneer Finance team! :)
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    Ash W: Wellby representative Bilal, provided excellent service, addressing my concerns promptly and professionally. Staff were friendly, knowledgeable, and went above and beyond to ensure my issue was resolved. A truly pleasant experience!
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    Brianna Sanchez: gm financial is the best! they always understand when you need a little extra time to give a payment! Very happy with their customer service !
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    Christoper Guzman: I’ve been part of multiple real estate transactions, and I can confidently say that Adrian Miller and his team have been by far the easiest and most professional to work with. This particular deal involved buying from a different state, which added layers of complexity and put us on a very tight schedule. Despite the challenges, Adrian somehow made it all happen seamlessly. His communication, efficiency, and dedication truly set him apart. I’m very pleased with the service and would highly recommend Adrian and his team to anyone looking for a smooth and stress-free experience.
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