1 /5 Kate l: Went in for an online order return walked up to the cashier the red haired cashier who claimed she’s the manager there when I asked for manager that was very rude and lack of customer service.
I brought everything I needed for a return (1 out of 10 items purchased)by going thru the return process online along with the print out for return.
But the cashier / manager wouldn’t take the return by saying sale on sale items are final sale which is the store policy multiple times to me when the item I bought wasn’t neither marked final sale nor not returnable, I mean none of the 9 items I purchased were marked Final Sale at the time of purchase!!
return approval receipt was in my email I showed it to the rude cashier she was keep saying it’s a final sale I should just contact UO myself. WTH?!?!
I mean UO website let me pick an item I want to return and suggested me to return in store for a free return so I drove 23 miles to this store!!! Wth!!!!! She gave me the face while I was there!! So rude!! Worst customer service ever!!