1 /5 C M: I used to visit the ross quite a bit, but no more after the complete embarrassment I endured during my last visit.
The complete lack of customer service is appaling, especially when going to the fitting rooms. When walking up to the fitting room entrance to try on a bra, I was shouted at by the fitting room associate, her saying "no! No! No! No bras in the fitting room!" and waving me away. I couldnt get an answer from store management to inquire about this odd new "policy", so I emailed Ross Corporate office, and they told me that no such restrictions on fitting room items exists.
If you want to shop at a store that makes up its own rules and treats you like you are an annoyance rather than a customer, then shop at this Ross. Otherwise, shop elsewhere.