1 /5 amy koster: My son was unsure if he liked the look of a sweater, so I asked the sales clerk before purchasing if I could return the item if we found something else. She said yes you have 7 days. I came back 2 days later for a refund and the manager, Sam Mobarak, said no refunds. I told him my story and he said it says on the receipt no refunds. I explained that I did not have the receipt when I asked his employee about refunds. I trusted that she would tell me if the policy was exchange only. He refused to honor his employees words to me even though she was standing right there and agreed that she had told me that.
