1 /5 vi: I had purchased some pants online, but they did not fit. I was unable to return them within the 30 days due to my busy schedule from work and school. I thought the workers would be more understanding considering the pants were new and unused. The company should really consider modifying their return policy. It is a little unreasonable. As a retail worker myself, our store offers a 90-day return policy on new items. They even make accommodations for customers who are past the 90-days. This store is not driven by customer satisfaction. It is unfortunate because I like to shop at this store, but I will no longer be giving my money to a company that shows no compassion towards their customers.




