Dollar General - Seminole (TX)

4 /5 Brian “MiMM” T.: I wouldve given 5 stars, but the self check register was down. They have good prices and good selections on everything you need. I shop here often.

2 /5 dawn allsup: Not very clean, never stocked, but carts everywhere so hard to navigate, open drinks on shelves everywhere. I love dollar general and very disappointed with this one

1 /5 jacob klassen: I had baught a thing for 20$ I wasent outside the store for like 5 minutes and turns out it didn’t work went back inside they said I needed a receipt I didn’t have one so I baught another one made sure to get the receipt this time went out also didn’t work went back inside I had a receipt this time she said she still couldn’t refund it so she basically mad told me to buy another one and with a receipt still not get a refund

3 /5 Ray Thomas: This store recently remodeled, and the new layout is appealing. However, they still suffer from old problems. The isles are littered with random items, shelves are disorganized, and just getting around the store can be difficult. On the other hand, they have a good selection, and prices are generally reasonable. They just need to improve their organization.

1 /5 Genuine Daniel: I usually do not leave a review for a store that has so-so customer service. But this particular store treated me with absolute, unequivocally, the most horrible customer service Ive seen in quite some time. Theyve lost a customer for life do to the managers inability to honor to digital coupons that would have equaled out to $4. I was shopping today and I do utilize the digital coupons through the website. They also have huge marketing signs up around the store and online, informing customers that today was the last day to save $5 if you spend $25 or more. When I realized that my total came to $24.94, which the employee checking me out failed to inform me, I asked them to ring up the purchase again and add into the transaction two sodas to bring my total over the $25 threshold. The employee named Veronica seemed to be completely annoyed by this and, not only was she rude and agitated over my request, she basically told me that she could no longer help me. Billy, the manager on duty, would have to ring up the purchases. Billy, who also seemed extremely annoyed, informed me that do to my request, that they would no longer be able to honor my digital coupons, which I like I said, saved me $4 with only two coupons being used. I dont know about you, but having worked in retail for as long as I have, I would have thought that he would have enough common sense to override the two items that saved my $4 originally, and then given me the $5 savings I now would of been able to redeem. Billy unfortunately, is incompetent, and refused to do this. He claimed that "they", would not be pleased about this, and he then proceeded to tell me how I should be considerate of the patience he was exhibiting. Their annoyed scowls they both had on must mean I should of been grateful for them going out of their way to show me how much they value my shopping experience in their store. I deeply recommend that the hiring manager think about who theyre promoting to the manager on duty role as Billy informed me, after asking three times how long he been in management, informed me that it was for several months. I am deeply troubled by the lack of empowerment Billy felt he had and would strongly recommend that his supervisor review his training. Furthermore, Billy did not feel there was any problem with Veronica huffing and puffing under her breath in front of me, the customer. I surely hope that dollar generals corporate office will understand and explain to these two employees why this would negatively impact their store.