1 /5 Alan Mason: Writing this almost feels like the Google review version of the old Choose Your Own Adventure book series.
Two nights ago, I (a type two diabetic) had been having a really hard time finding a dinner place open on the non-interstate highways I had taken to drive from McPherson, Kansas to Amarillo. I stopped at this CEFCO at around 3:00 a.m. and was served a really good Hunt Brothers pizza that the employee was kind enough to make.
Then last night, as I was returning to Amarillo after a long afternoon and evening of work, I stopped again expecting a similar experience.
Different employee this time. After I ordered my pizza, I overheard the employee snap on a customer who said they had tried to call and order a pizza but no one answered the phone. The employee rudely told the customer that because her boss gave her too much cleaning to do and only staffed the store with one employee, she didn’t have any time to answer the phone.
Then she served my pizza to me. It was covered in American cheese slices with no mozzarella cheese whatsoever. I asked her why she would put sliced American cheese on there. She shrugged and said “you ordered a cheese pizza”. I then politely asked if she would remake the pizza with mozzarella cheese or refund my money. She absolutely refused to do either.
So was she trying to get fired so she can collect unemployment benefits or did she just think I was an out of towner who was going to take the time to make any trouble for her? Was she being mean or is she so stupid that she didn’t know that American cheese slices are not how to make a pizza? It’s like a Choose Your Own Bad Customer Service reason!
If I could give it zero stars…