Cavenders Boot City - Palestine (TX)

1 /5 J Jones: Tried to purchase boots at Cavender’s in Palestine today. System double pre-authorized my debit card for $173.19 twice. Bank confirmed the issue was on the merchant’s end. Store response was essentially ‘nothing we can do.’ Disappointed in the lack of ownership. Hoping management reaches out to make this right

1 /5 Patrick Pixley: I’m pretty disappointed I bought a pair of boots from them I’ve had them 4 months and they completely deteriorated and are tearing up my feet. The cashier agreed. She talked to the manger and all they “can” do is give me a new pair of the same boots. Which would make no sense for me they are tearing up me feet and only have lasted 4 months. I won’t shop at cavenders again.

1 /5 Mel Shead: Watched me like a hawk.. I guess I was going to run out the store with boots. Made me feel unwelcome. Ill take me blk dollar elsewhere.

5 /5 JoAnne Kee: They helped us out just as well as the Tyler, TX location. Both are great!! Thank yall!!

5 /5 Reese Brown: Tina and her staff are outstanding. Great customer service