Burlington - Fort Worth (TX)

1 /5 Gina M: This has to be the filthiest Burlington I’ve ever been in. There were open food items strewn all over the aisle in the food section. The carpet is filthy throughout the store. The store is disorganized in some areas and partially in order in others. The leadership of this store obviously doesn’t take pride in the appearance of the store that she represents. I’ve uploaded pics and hopefully they’ll be seen.

5 /5 Eva G: Seriously good finds at this location. I have found exactly what I was looking for at a price that was ridiculously low. I found the same shoes that sell at other stores for much more, the same names and everything. The items are in good condition. I have found toys and underwear and shoes and facial items. I wanted to find some specific shoes and spent a lot of time looking elsewhere and then came and I found several options quickly here and at a much lower price and with better quality.

1 /5 michael evans: Told fitting rooms are closed low staff. But the store is open I need to try on clothes before purchasing..then when asked manager for corporate phone number. She was told by store manager Ana that I would have to Google the phone number my self. What an inconvenience.

1 /5 Antoinique Morrieson: This dirty store needs a zero ! The workers are so nonchalant with no kindness at all !! Went into the store around 8:56pm online and on the door it states that the stores close at 10pm. As I’m shopping the loss prevention gervonie walks up to me at 9:28 in an extremely rude way to tell me we are closed and that I need to leave because I can’t purchase my items ! I asked him why didn’t he tell me that when I walked in especially since he looked at me directly in my face when I entered the store and he didn’t even speak. I was able to purchase my item so he lied to get me out obviously!! Then when I get the register Miguel acted as if he didn’t want to ring anybody out. We had to ask him to come ring us up especially since we are being rushed out the store ! The black woman HAD NO CARE IN THE WORLD ABOUT HOW I WAS RANDOMLY DISRESPECTED!! The entire store was disgusting including the workers ! Nothing was organized and it was so dirty ! Being short staff is not my problem and I shouldn’t have been talked to rudely or rushed out the store 40min early because of short staff I will never shop at this Burlington EVER AGAIN the customer service is disgusting and so was the store !!! And they still in the store. I sat here and saw multiple customers walk up and couldn’t get in they made us leave early so they can leave exactly at 10 !! Smh this is crazy and I will be calling corporate to leave another phone survey as well

1 /5 blanca munoz: Store has one cashier and like 4 other ones unpacking while one is doing all the customers. Smh