Zen Nail & Spa - beaumont - Beaumont (TX)

3 /5 Carmen Sanders: First, I want to say that I used to come to Zen quite often and the people always did a great job and never had a problem. Since the remodel, about 1 year ago, there are new people. The lady that did my toes had such a funny sense of humor and was very polite and understood English very well. When getting a pedicure, I normally have the nail tech trim my ingrown nails just in case there are any. This time, she checked and trimmed and prodded at my toe with the tool. Keep in mind, my toe was not hurting or sore prior to the nail salon indicating I had an ingrown nail. I just wanted her to trim any excess. She jabbed me pretty hard, enough to where I winced and told her to stop and it continued to hurt. It didnt bleed though me thinking it was ok. The next morning, I had a small amount of puss coming out the side of my toe nail bed. I took a closer look to find that she had, in fact, cut the skin so badly that there was a gash and it was infected with puss. I do not recommend this place anymore and if you do go here, go with caution!!

2 /5 TIFFANY HEBERT: Disappointed in the gel manicure I had done here. I came in at 12pm and was out the door my 12:30pm. I requested a French gel manicure. I was immediately sat and the nail tech asked what I wanted. The tech was nice but was distracted on her phone and looking around the shop. She cut my cuticles, filed and buffed my right hand but only buffed my left hand. After filing and buffing she squirted lotion on my hands and gave a 10 second massage. Then she started the French tip, after she finished with the white I asked if she was going to use the clear pink before the top coat. She said she would’ve had to do that before applying the white. I’ve never had a nail tech do that before. I told her it would’ve been good to know that before she cured the gel. The entire “manicure” took 30 minutes. She got the gel on my cuticles and there are bubbles in the gel. Sadly I spent $50 on a gel manicure a 10 year old could’ve done. For $50 she could’ve taken her time and done the job correctly and actually given me a decent massage. I got better service when I got my pedicure for $50. Sadly I will no longer come to Zen for my pedicures or manicures.

5 /5 Alina Gallier: Q did an amazing job on my nails and was so nice! I’m really picky and indecisive about colors and he was super patient. He was also pleasant to talk to. The last place I was going would burn my nail w the drill or cut me but he was gentle. Highly recommend.

5 /5 LaTeal Pierre: Dena at Zen Nails & Spa is absolutely amazing! She always does a super fantastic job, and her attention to detail is unmatched. She takes the time to ensure every nail is perfect, and her precision truly sets her apart. Not only is her work flawless, but she also creates a relaxing and enjoyable experience every time. If you’re looking for a nail technician who consistently delivers beautiful results, Dena at Zen Nails & Spa is wonderful. Highly recommend!

5 /5 Tobey Cleek: 5 stars all the way!! Attention to detail and time well spent with customer. My husband came with me and suggested the upgrade. Zen made his Newly renovated, clean and update quite and relaxing atmosphere. I won’t go anywhere but Zen! I wlll recommend them to everyone and use their gift cards for friends and teachers!