2 /5 Shelly Grimes: My facialist was Kami. I told her I wasnt going to buy any of the products she used on me or suggested. She did a great job. I told her so, I gave her an ample tip. My problem with this place is they try to up sell you with other products when you check out. Products that were never used on me during my scheduled facial. I had to tell Kami during my session, no, Im not interested. But still, the gal that checked me out showed me strawberry lip balm kit, lip pad thingies when I did not get/use any of these things during my demaplanefacial. I think Kami had to offer those things as a new gal there. I want to ask you to stop pressuring your clients to add on when we get services at your facility. I told Kami nope no need, I was pretty emphatic, yet when I checked out, there were all the things my check out gal said Kami recommended. Really. Please dont pressure your new people (Kami) and your new clients (me) to sell/buy more any thing! A $200 facial is more than I have at the end of the month. I told her I was not interested in buying product. Please be the premium place you advertise to be!
Call me to discuss. You have my number.