1 /5 Clerissa Vandivier: Don’t bother trying to make an appointment here. Danna will make a mistake on her books and tell you to reschedule. When you try and reschedule - she doesn’t respond. At a minimum, respond saying “Sorry, can’t rebook you” or “Here is a referral to someone who may be able to help”. Heads up Danna, it’s bad business to make a mistake and not correct it. Bad reviews spread faster than good ones.