1 /5 Stephanie Prexl: Went in a day prior and asked for a pedi & a cat eye polish with NO FILING cause I have thin nails. Charged me 28$ for the cat eye polish (which was fine), but then 10$ extra “for design” which I didn’t get. The cat eye wasn’t even done properly. The nails chipped in less than 48 hours and she filed my nails anyway so it cracked in a terrible spot. When I called to have it fixed, I asked for the owner or manager, he hung up on me!! I had to call back to speak to a receptionist & still Brandon didn’t work on my nails as discussed. He had another woman do it. He speaks to his staff very poorly & doesn’t seem to care about customer satisfaction only about how much we will spend. If you’re going to be price gauging, make sure your services are worth the price. & don’t up charge to fix your mistakes.
Never had a problem getting pedicures there, but definitely won’t be giving them my business anymore. (Also never had to leave a 1 star review before.)