1 /5 cristina spellings: do NOT go here. and do NOT book with MACIE. i went for the simplest thing in the book, a bleach and tone. which despite having medium brown hair, ive gotten several times before without issue. i also needed color correction in a few spots because i had some left over pink dye from months ago. not only did the hair colorist misunderstand me and did not retouch up my roots (which is fine, i understand we are human and i figured it was a simple misunderstanding) but she left spots of pink still in my hair. and, there were new blue spots from the purple shampoo she didn’t wash out entirely. when i explained to her that i did not receive what i wanted, she gladly booked me for the next day to fix it free of charge. i paid $300. i did not tip, and figured i would tip once i received the service i paid for. while i was home and able to get a closer look at my hair, i noticed that the tone was WILDLY uneven. there were five different shades of blonde in my hair, splotchy uneven patches, and my roots were orange. it was much worse than i figured in the store. the next day i came with my critiques hoping to leave with a hairstyle i was not embarrassed to wear around. she assured me that all my worries would be solved. spoiler alert— they were NOT. I left the salon with bleach still on my ears and neck, that she did not wash off. several patches of my roots weren’t bleached at all. i have rings in my hair and brown spots throughout. somehow, she ended up making it worse. i also came for a cut and unfortunately i let the same woman cut my hair. the layers i wanted were uneven and choppy and when i asked her to blend a certain section more, she started cutting on the OPPOSITE SIDE of my head. when it was over i was frustrated, disappointed, and embarrassed with my hair. i decided not to tip and as i was going to leave, the manager called me over claiming he was going to charge me for “products” used that day.
