The Nail Lounge - college station - College Station (TX)

5 /5 Leslie Angel: This is a great place to go! They fit our group of four in all at once. The service was excellent — and I love the results. My FIL (74 yo) had his first ever pedicure and he loved it! Thank you!

5 /5 Sondrea Paskel: This was my first time to visit this nail salon. The experience was phenomenal. I dont live in this town , I was here for business. I was referred here by a few of my colleagues who live in this area. I live in Dallas, and Im so sad I live 3 hrs away because I would be a regular. Angel did my gel pedicure, and she was amazing. She was gentle, precise, and very kind. Then Ben did my nails. I got a full set of acrylic nails with the gel polish. Ben was also very detail oriented. He was very polite, and he made sure my nails were exactly what I wanted! 20 stars to Angel and Ben! Thank you for the best nail experience Ive ever had. I will definitely come here every time Im in town!

1 /5 Priscilla Moreno: Absolute horrible experience. I went there about 2 weeks ago and the nail technician didnt even seem like she wanted to be there. I had to remind her of the full service that I was paying for which was $60 that included other things that she was not providing like neck pillow, drink & towels wrap. While getting the service, I asked her to use the cheese grater like tool to rub my feet a little more to get the dry areas. She grabbed the cheese grater tool from the customer next to me which was my sister. The technician that was taking care of my sister grabbed it from another technicians cart that was doing another customers feet. I also had to remind her of my massage and towel wrap around my legs because she had forgot about that at the conclusion of service. Left the towels about 1 minute and then took them off and left in a hurry and left me sitting there at the end. I didnt have my glasses with me so I proceeded to bring my feet closer to my face so I could see the work and noticed that there were uneven blobs of nail polish and that the cat eye was not done. Absolutely horrible and on top of that she did not do one pinky at all. Thats right no nail polish. I went to the manager Mr Long and he seemed to not even care about the poor work performed. I asked him if I can get a partial refund for the work not done properly and one toe left completely undone. He told me to sit back down to get them redone but I did not have time as I was tagging along with my sister in her vehicle and needed to leave. She didnt want to stay there any longer as we waited an hour and a half to get our service done and we were there for over 2 hours. I told him I was very busy and that I could possibly maybe come tomorrow but I did not guarantee it. I insisted on a partial refund but he kept declining. Just kept saying to come back another day. He did not give me a time frame to come back nor did he put it on the note that I requested from him guaranteeing rework of my toes. I went back today 2 weeks later because I have been busy with my sick mother with cancer and my job. I had told him that I was very busy and thats why I wanted a refund last time. The nail polish is the same on each nail and none are chipped off at this point because I had got shellac. You can see the work done from last visit. I showed him the note that I made him write me guaranteeing re-work. By the way, he did not want to write the note initially and was making faces when I had asked for it. See note below. Pic has a glare. I showed him this note today and reiterated that he did not give me a time frame to come back. He said he could not do anything about it. I asked if I could get a partial refund at least because the work wasnt done right and even one of my toes was never even done at all. I explained to him that the technician reused the cheese grater tool and that they needed to improve on their practices and all he did was smirk with arrogance. I guess he couldnt believe that the technicians have unsanitary practices. He said that the business makes a lot of money & he doubts that happened. I told him excuse me sir, but theres no reason for me to lie and I have my sister as a witness that was with me this day next to me. This man has no compassion, is not customer oriented, and is very arrogant. Its apparent by his demeanor and words he only cares about making money & not customer experience or improving the establishment practices. You know what? No worries because karma is real and everything we do comes back to us. I see now why there is a lady that reviewed that she got fungus from this place. While I was placing this review I noticed that one. Please dont go there. You may or may not get good customer service depending on who you get and you may or may not get sanitary tools. If you value your feet do not go there. This is an. honest to God review

5 /5 Haley Hooker: I went for the first time here today and I was with Lany and she did above and beyond for me! Tomorrow is my birthday and she made me feel so special and we had so much fun. I asked for a almond French with chrome and she ate and left not one crumb.