1 /5 Brandi Swann: I went to get a peek a boo color right before Christmas. The top color was beautiful, but the blue I got under was gone in a week. I followed the stylists recommendations and used the colorwash shampoo she said, but it still faded. She lead me to believe it would last up to 2 months. When I reached out to her about it, she suggested using the same colorwash shampoo and then ghosted me when I tried to follow up. I know these colors fade a lot more compared to darker shades, but when you pay $200 for a color, it needs to last more than a week. Will not be returning.
Edit: owner reached out and apologized and refunded me. Very nice of them and I appreciate their quick response and courtesy.