3 /5 Kayla J: I’m a member of Silverlake Church and recently returned after taking a four-year break due to raising my young children. This morning 6/1/2025, I attended the 8 AM service with my oldest, who is four years old. I truly enjoyed the service, although I had to leave a little early.
Before leaving, I stopped by the Kids Center to ask about enrolling my children so I can fully participate in future services. I was warmly welcomed by Mrs. Tasha, who was incredibly kind and helpful. She answered all of my questions and made me feel very comfortable with the idea of placing my children there during service. I also inquired about the Christian Academy, and she recommended I stop by the INFO Desk for more details.
At around 9:20 AM, my daughter and I went to the INFO Desk, where three women were standing. When I reached the front, one of them directed another to assist me. She looked up and asked how she could help. I explained I was looking for more information about the Christian Academy. Her response was, “Do you have internet?” I said I do, but that I was told to come here for more information. She replied that she didn’t know anything about the program and asked who told me to come. When I mentioned Mrs. Tasha, she picked up a phone and said she would be speaking with her to ensure people are given the correct information.
She reiterated that I’d need to look online, as all the information is there, but what stood out most was her dismissive and rude tone. It was disheartening, especially with my daughter watching—this being her very first experience at church. Unfortunately, the interaction left such a negative impression that I knew I wouldn’t feel comfortable leaving my children in a place where someone with that kind of attitude represents the church.
I had hoped to receive helpful and welcoming guidance about the academy, but instead left feeling upset and discouraged. I won’t ever be approaching the INFO Desk again for assistance, and I sincerely hope no other visitors have to experience what my daughter and I experienced.
