5 /5 Casey Cannady: --- 2024/02/07 ---
Richard and the team were out yesterday to install the replacement AC unit and other components to get us back up ahead of the warm weather. Hes got this dialed-in! Minimal small talk, direct and detail oriented, efficient delegation of tasks to onsite team members.
One thing Ive found living tiny full-time for over 2 years... GOOD work isnt cheap and cheap works ISNT good. R&K are good in my book and I appreciate how they operate. Highly recommend.
--- 2024/01/25 ---
Called on Tuesday b/c our AC likely died and I do not get on the roof. Spoke with Richard while he was out getting lunch. We got things setup via text.
Richard and his assistant/son arrived shortly after providing a "were on our way" text. GREAT COMMUNICATIONS!!!
They confirmed our AC was dead and are working to get us a replacement. Ill update once this latest Arctic Fox upgrade has been completed, but its pretty obvious that R&K is a professional run organization.
I truly appreciate the communications and professionalism that Ive experienced thus far. Relatively standard trip charge and hourly rates for the industry and work every penny so far.