Riveras Auto Repair - Killeen (TX)

5 /5 Our family: My Cadillac has never driven or sound is this quiet thank you guys for fixing my car thank you for the timeliness thank you for the excellent customer service and thank you for putting me back on the road. Best shop in killeem

5 /5 Ronald Wall: I was there for state inspection on my truck. No appointment required. There was one person ahead of me for same service which was completed in less than 10 minutes. Mine was equally fast. The technician was very courteous. I could not have wanted a better experience for this service.

5 /5 Sean: Same guy did excellent work on 2 of my vehicles, one a Subaru the other a Dodge. Within an hour, both vehicles were back on the road, including the 20 minutes I spent driving to and from my house to swap vehicles. Amazing prices. I tipped generously for amazing service and he thought it was a mistake and offered my money back, and that’s exactly how I know this is an honest shop. I’ll never bring my vehicles anywhere else for this type of service.

1 /5 Rachel Cortinas-Ramirez: Last year 2017 I took car in to have car horn repaired and get inspection done. I paid over $100 the horn worked for two Days. Apparently, they wired it improperly that the wire was hanging under car, got caught on something and ripped. I took it in this year 2018, explained what happened. And was told I should’ve brought it back immediately. I get it! I waited too long. I paid them another $30 for them to rewire/fix it. I was expecting them to take good care of me since I was giving them another chance to prove they Expertise and professionalism. Very disappointed. Sloppiest job ever! They bent the plastic cover underneath hood, lost my screws and taped wires together and left exposed. The Rivera’s shop should stick to just doing inspections. It is NOT a car shop for repairs. Please view pictures. Oh, When I called them this morning. No refund, I was told me to bring it back in. Thanks but No thanks! You’re not going to damage anything else in my car. I’ll take that lost again!

1 /5 Thomas Jahos: Ive used this shop for a couple years now. Always have been reasonable. Speediness was always a variable but always did their best. Here lately, theyve had more business than they can handle it seems. And quality in all areas has become non-existent. Two months ago took my truck in for many issues, purchased parts myself. Parts included upper control arms. Turns out they were not greased after installation. Nothing they will do. After years of loyalty, nothing.