Teagan Nyzio: I’ve been coming for months and I’ve never been dissatisfied. I switch between simple and complex designs and they make it happen every time. Great service, efficient work, good prices. Give them a try if you haven’t already.
Angela Dowdy: Me and my daughter have used Helen for years. She is very flexible and works with your schedule. She pays attention to detail and does an amazing job. We never leave unhappy.
Audrie Chaney: I went to this salon yesterday got a manicure and pedicure. I asked for my nails to be soaked off and she proceeded to use a nail to pry in between the natural nail and the acrylic and pulled it off dry, which began to bleed. I had an okay manicure after that, as well as a pedicure and had no issues. Fast forward to this morning, I wake up almost all of my fingers are red, inflamed, and sore ( I had been burned by the drill around every nail. ) As well as two of my GEL polishes had fallen off my toes, so I go in trying to solve the issue with the shop before resorting to this. I show them the injuries and they proceed to tell me they can take it off and give me $35 (I paid over $140.) I said that my fingers were sore and I did not want them touched and just wanted a refund for the service. He then proceeded to undermine my injuries and refuse to give me a refund. After enough going back and forth they decided to refund $65 out of the $140 i paid. I cant recommend you to anywhere else in Lufkin more. Terrible service and terrible customer service after.
Shakaiya Pope: 0 stars. My nails are ugly and they over charged me and would not return it. They claimed the price was one thing and changed it to a different one. They were also extremely rude and unprofessional.
Naomi Alexander: The Service is horrible. I got my nails done and before I even made it home one of them had already broke. Also two of the nails are very crooked. This is the third time I’ve tried to allow them. The chance to show me they can do better however, yet to be seen
Wilma Jones: While the establishment is very clean, inviting, and relaxing the older gentleman nail techs are a little rough and aggressive. I understand they are on timer based services. However, this causes them to rush and end up cutting us with the tools and rushing through pedicure procedures. Everyone is always nice and professional and we love that.
Jennifer Reynolds: Great prices. The lady that helped my mom was amazing and incredibly sweet. The man who did my nails was a bit rough. It was at the end of their work day and they did stay late to finish us up which is great although we did arrive at the appointment time they gave. My mom loves her nails (first time getting acrylics). Definitely would come here again!
Rosa Garcia: Kloe is a wonderful technician. Always does an amazing job. So friendly and thorough too. Jenny was so patient will my 80 year old mother. My mom really enjoyed her. We both had the Deluxe Pedi and Mani. They got us in very quickly. They take alot more walk-ins than appointments.
Shannon Simpson: Great work she did something that 2 other places couldn’t get right love it! If you are looking for something specific she can get it done!