onyx Nail Bar - richmond - Richmond (TX)

2 /5 ashleigh sarkaria: This is my second time to have a manicure and pedicure at Onyx. Its very close to my house- So, I really wanted to give them another chance. The staff is friendly and they have a lot of service options and colors. However, this is the second time my finger nail polish has chipped and peeled right off on the first day. My first visit- the polish peeled right off- like it was a sticker within hours of leaving. Today, I went in around 10:30 am, and by the evening my nails had chipped so bad that Ill have to remove the polish completely. Im not sure if this is a quality issue with the polish they use or the application technique. Both times I didnt receive a base coat. Im not hard on my nails- I was extra careful this time. I dont expect regular polish to last longer than a few days- but not even a full day is problematic. My pedicure lasted the standard time for my last pedicure. So far, the polish on my toes looks fine. I just cant recommend manicures- and after this experience- I wont be returning. Customer info: Friday 12/27/2024 Name: Ash Straight up Manicure Straight up Pedicure

2 /5 mcg ged: They are usually OK and service is good. I am a repeat customer and I’m giving it 2 star because My daughter got her nails painted and less than 24 hours the nail polish came off of on three fingernails. Back story I’m a guy who knows nothing about getting nails done/painted. I usually get A pedicure/detox. I took my daughter here for her birthday and I told the tech to put gel on her hand Because that’s what I remember my wife always getting because it last longer But she proceeded to put it on her feet instead, and when I told her that I prefer it to be on her hand and she assured to me that It should be fine and it would last at least two weeks on her hand without the gel. I went in A couple of hours after they opened and explain the situation, and they told me that they cannot guarantee a repaint If the paint comes off and they told me that I would have to pay $7 dollars to get it repainted an additional $12 to put the gel on her fingers. I have no issue paying that amount of money but it’s the principle behind it that I do not agree with. I’d like to add that I do not want the tech to get in trouble because she did a really good job and she was extremely nice but I’d like the company to take accountability for the action of their employees

5 /5 Alexis: I was treated with so much care! Most nail salons rush and do not take the time to make sure my nails are done properly. I like to wear my nails long and the ladies at Onyx nail bar make sure I can keep them that way. Also the pedicures are so amazing!!!

5 /5 carla espinoza: It was my first time visiting, and I absolutely love the service. I was treated like a princess. Everybody was so nice and polite, The service was great. Lucy and Myra did an amazing job I’m my hands and feet, I will definitely be returning.