1 /5 Hawk Ace: I donāt know if it was a bad day or what, but terrible first time customer..First of all, I am a mother of 4. When I make an appointment I will be there. We originally scheduled a simple haircut at 1pm, then she said she got an opening for 11am and asked if I wanted to come early, yeah that sounds great. Cool. Well the day of the appointment she messages and said she had a family emergency..can I come at 1pm..fine. I know things happen, not a problem. I get there at 1pm. The ladies at the front desk..rude and snobby, not welcoming or inviting. The person that is supposed to do my hair comes out 10 minutes after my appointment and says so sorry she is behind and running a little late. Okay not a problem. Well, I am still sitting there 45 minutes after my appointment?! Not a word of an eta, nothing. So I leave and thatās that. While I was waiting in those 45 minutes a lady came in for her appointment and they said oh we messed up, can you come back in a couple hours? Very unorganized, I would never be back. Nope. Never. I donāt recommend. Terrible experience.
