Nail Luxury - Lewisville (TX)

1 /5 Brendalyn Sandefur: 2 and a half hours and $70 later, for dip? For it to come out looking like I did them it home. The nails are all different lengths, and very thin and flat. Ive been growing my nails out for a LONG time. The only reason I came to this salon is because my usual place is closed for reconstruction. I was told here that I couldn’t put tips over my natural nails (like I’ve been doing for the last year) and instead she just cut them all the way down. So I have to restart that journey again. I came in with dip already on. The tech let my nails soak all of about 5 minutes and then tried to drill them off. Couldn’t get all of the dip off, so she decided to just try to glue on tips anyway. So I expect these nails to fall off within a few days. Also, I’m a stylist myself, and I don’t know how this place passed TDLR. The tech used dirty drill bits, dirty files, dirty buffers, dust everywhere, was on her phone the entire time on FaceTime with someone, didn’t use a light, and had just terrible customer service. It was just an over all horrible experience. This was a convenient location for me because I work down the street. But I guess I’m going to have to keep looking.

5 /5 CGoogle Flo: I have been coming to Nail Luxary for 10+ years and they have always provided great and consistent service! Maritza is THE BEST hands down! She is always professional, super sweet and does the most amazing work!! Ask for her if you want the best pedicure!

5 /5 Rhonda Harrell: I’ve been getting pedicures from Nail Luxury for 10 years now, they have changed owners over the years. I’m never disappointed, Maritza is great - keeps my feet looking beautiful smooth and soft all year round. She’s also very good with eyebrows too. For this visit I got a pedicure only. I felt the need to do a review as I always receive compliments, now my husband is also a regular customer

5 /5 Ashley Prado: The atmosphere was pleasant, and Naylin was very friendly. She did a phenomenal job on my nails, I’ve been getting compliments from everyone who sees them! I love this color (#172). Book your appointment; you won’t regret it!

1 /5 Myra Gutierrez: I was not happy with my nails, I was visibly frustrated. I asked her to fix my nails 3 times, and she told me it was hard to fix because o chose dip lol what? And she told me next time get acrylic, because she can work better with that, why not say that to begin with instead of saying “si” when I asked if she does dip? She cut me up, not just my thumb that she said I did to myself lol she cut my other fingers too, with her drill because she was rushing. I was so unhappy, I went somewhere else to get the lumpy and crooked dip removed and it burned from all the cuts she gave me. I walked into your place at 5:30ish or so, I was told it was a 10 min wait. When I was attended 30 min later, I asked the girl if I should come back tomorrow and she said no. And I overhear the others complain about a woman that was late to another customer, that made me feel like I couldn’t speak up, so instead I paid for the bad service, and I did not tip, especially after hearing the girl doing my nails tell another tech to just add the tip onto another customers bill because she did not have enough cash. Like I said, yall were nice, and I didn’t say anyone’s names, but you all are not being accountable for the way you do your customers and that’s poor service. She charged me $50 for a bad job, like I said, even she knew she did bad girl, come on now, own it. Do not get dip nails here, they tell you yes they know how to when you go in but they do not. Then they blame the client for their poor work. Nice people but horrible work with dip. And she still charged me $50 after she saw how I was not happy with the poor work that she admitted she did not know how to do.