1 /5 Myra Gutierrez: I was not happy with my nails, I was visibly frustrated. I asked her to fix my nails 3 times, and she told me it was hard to fix because o chose dip lol what? And she told me next time get acrylic, because she can work better with that, why not say that to begin with instead of saying “si” when I asked if she does dip? She cut me up, not just my thumb that she said I did to myself lol she cut my other fingers too, with her drill because she was rushing. I was so unhappy, I went somewhere else to get the lumpy and crooked dip removed and it burned from all the cuts she gave me. I walked into your place at 5:30ish or so, I was told it was a 10 min wait. When I was attended 30 min later, I asked the girl if I should come back tomorrow and she said no. And I overhear the others complain about a woman that was late to another customer, that made me feel like I couldn’t speak up, so instead I paid for the bad service, and I did not tip, especially after hearing the girl doing my nails tell another tech to just add the tip onto another customers bill because she did not have enough cash. Like I said, yall were nice, and I didn’t say anyone’s names, but you all are not being accountable for the way you do your customers and that’s poor service. She charged me $50 for a bad job, like I said, even she knew she did bad girl, come on now, own it.
Do not get dip nails here, they tell you yes they know how to when you go in but they do not. Then they blame the client for their poor work. Nice people but horrible work with dip. And she still charged me $50 after she saw how I was not happy with the poor work that she admitted she did not know how to do.
