1 /5 Michelle Johnson: I went here for the first time today because it had such great reviews and such a high rating, and I expected to have such a great experience but unfortunately, that was not the case. Although the nail tech was extremely sweet and courteous, and had great customer service. Unfortunately, my nail experience was horrible. First of all, I am diabetic, and I made that very clear, but after I was cut the nail tech continued. I kept explaining that I needed to wash my hands because I was diabetic and I needed to attend to the wound as soon as possible. The nail tech kept insisting, I wait. Long story short, I left with two cuts, bleeding, and what now looks to be an infection. The worst part is, I was still charged despite the terrible experience. Aside from numerous cuts, my nails look the worst that they have ever looked.. I am so sad because the reviews were so great and I was expecting to have top-notch quality. I would like to reiterate the nail tech was really sweet and had such great customer care, but unfortunately this happened and I should not have been charged, but I was. My nails also have gaps and are going at a strange angle. Overall, I am very disappointed with how my nails look. Iām going to have them removed immediately somewhere else.