1 /5 Meásha: It is already difficult as a young woman having to navigate mechanics hoping that one of them will have enough integrity to be fair and honest and not take advantage of someone with little knowledge of cars and the likes. But no. I took my car here and after a week of tests , I’m assuming ,my car was diagnosed. I chose not to get it serviced because the estimate was far out of my budget. That is not the issue. The issue is that the owner communicated to me that , without my consent, they replaced a couple of parts which where ironically already replaced 6 months prior to my visit. Also said I had a leak somewhere that I wasn’t aware of , but claimed to fix that as well. As an auto body shop, you are to contact a customer and ask whether or not working on their vehicle is okay. You do not decide to fix anything and create a makeshift bill . I came solely for a diagnosis and nothing more. I was quoted basically $300 and nothing on my car was fixed. I asked the owner why $300 and he continued to suggest that it was because “hey we had to move things around under your hood so when we do extra work the price goes up”. This is not true. My car has been serviced several times before and any shop charges you for a diagnostic test regardless and asks you if you choose to go through with fixes. After my questioning he decided we could settle at $157 even though he told me 3 minutes prior that a diagnostic is $125 . Eventually we settled on $125 which is the honest price . I was originally charged 2.5 times the actual price. That is insane. That is not okay with me. I will take my business elsewhere. I’m also aware the owner reads these reviews and I hope for the sake of your business that you try not to make some extra change on someone the dirty way.
