Legacy Nails & Spa - coppell - Coppell (TX)

3 /5 dina d: I keep coming back again and again hoping to finally walk away satisfied with my simple one color dip. This place used to be great in the past, thats why I keep giving them another shot. The last couple of years every single time my nails were not up to my liking (bubbles in the dip, immediate cracking, top coat wearing off a few days after, etc.). The latest visit I paid extra to get my cuticles done. 4 days later the looked like they havent even been touched, along with yet another sloppy dip job. The services are just not worth the prices that are being charged. Customer service is good, thats the only reason why Im giving 3 stars and not less.

1 /5 K Mart: So I came for an acrylic refill, and I asked for clear polish. Thats $35, and of course, they have to add 5 for length??? This is crazy to me because its not like youre adding acrylic to the entire nail. Youre only adding it to the base. I get that youre out to make money. The nail tech asked me 3 times about gel polish, its shinier etc etc. I DONT CARE!!!! I am a grown woman, and I just looked at her bc I know what I want and not changing my mind. Now what I call lazy is her seeing my middle finger, and she told me it is lifting, and SHE STILL DIDNT FIX IT!!! I HAD TO tell her to take off the clear polish that was on my fingers previously bc she was just going to, I believe, start the filling process. I had to tell her that there was a small speck of something black under the base of 1 of my nails, I removed it and had to tell her that that finger needed more acrylic in that area. I also had to tell her to come down the bottom of a few of my nails bc they had grown out. Underneath my nails, there was some old polish that she neglected to remove it. As a nail tech, these are basic things that you do for the client, and she FAILED! She was in such a hurry to help another client of a paler complexion that she missed the opportunity to gain another by poor customer service!!!! She did a good job for that client on her previous fill as she and I were comparing nails. Needless to say, I was beyond annoyed and had a busy day ahead to even stress over this minute setback. Please see the photo of my middle finger!!!

5 /5 Ann G ALG: Consistent good service from the staffers and to the quality finish of my nails. I do not get tips added. I play a musical instrument. Some nail salons dont understand that. *However, this location understands and does my natural nails beautifully. I absolutely love their attention to detail at this location. * The color of my nails is (Gel Color: T80), and I absolutely love this gel color. It is so very natural and just a very pretty color. Try it out in gel nails... youll thank me.

4 /5 rachana karri: Pretty friendly stall I liked the service I got from Jenny I think they were overpriced Parking was pretty available They could accommodate me almost immediately even when thdy had lot of customers If pricing is adjusted I think this has potential to be a staple salon for a Lot of us in Lewisville area

5 /5 Reed: Im very particular about shaping, but Viviann did an outstanding job! Mimi was very helpful and talked to me about the services I requested, making sure I received what I was hoping for. Overall, this place is just lovely!