1 /5 Mama Llama: Unsanitary. They do not clean tools like they are supposed to. They will use it on someone before you and then come over to use it on you. If you dont believe me look at the purple foot files. They are supposed to change those for each person but they are always so used looking and thin. Shop is dirty and they are rude unless you are a regular. Everytime i have been here my nails have hurt for days after, but have since learned that is because they are either using mma illegal monomer or they just file your nails way too much. Either way is not good for your nails. Take your chances if you want.