1 /5 Daisee Castro: 2nd time here with my daughter. First time was pedicures and they were not horrible but also not great.
This 2nd time we went in and got a full set/acrylics. My daughters were a bit long and mine are rather short.
The lady kept insisting I get gel polish for an extra $18 and I insisted on regular polish. I asked her to let me see the swatch I had originally chosen but was gel to match it closer to the polish color she argued with me until I finally said “can you give it to me or not.” Immediately she started talking to her coworkers in their language. I chose a color and asked her to keep the same French tip design (which can be done in gels or with polish, I know, I have a cosmetology license) she argued and said she couldn’t go it. I said fine paint them I’ll do it myself at home. She continued to speak in her language and it was obvious they weren’t to happy with us. My daughter asked for no design square nails so not much filing needed to be done. The lady kept insisting she file them to a a more coffin-ish shape. On top of that she only got a clear coat and the tech did the clear coat with gel polish. After my daughter paid for our $45 each, full set with $30 extra add ins. I asked what they were all for and she said $5 extra for her long nails twice so $10, $5 for her gel and $5 for shape. When i asked what the rest of the upcharges were I was told, my long nails and shape. I said mine are no where near long. She then switched to saying I had short mail beds so my nails are longer. On top of that my cuticles are all cut up from her filing.
They will find any reason to upcharge anything and then talk about you when you say something. I will not be returning here with their mediocre work and bad customer service. If you’re big on customer service and respect I suggest you find some where else to go.